How we care for your information.

Overview

Parisa Jewellery operates this website and online store, including all related information, content, features, products and services, in order to provide you with a curated shopping experience.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and how your personal information may be collected, used and disclosed.

Personal information we collect

We may collect personal information that identifies you or can reasonably be linked to you, depending on how you interact with our website and services.

This may include your name, email address, billing address, shipping address, phone number, payment information, order details, account details, communication history, device information, IP address and information about how you use our website.

How we collect information

We collect personal information directly from you when you place an order, create an account, contact us, subscribe to communications or otherwise provide information through our website.

We may also collect information automatically through cookies and similar technologies, from your device or browser, and from service providers or partners who help us operate our website and services.

How we use your information

We use your personal information to provide, personalise and improve our services. This includes processing payments, fulfilling orders, arranging delivery, managing returns or exchanges, providing customer support and maintaining your account.

We may also use your information for marketing, advertising, fraud prevention, security, legal compliance, business operations and to communicate with you about your orders, account or enquiries.

Marketing communications

We may use your personal information to send marketing, promotional or advertising communications by email, SMS, post or other channels, where permitted by law.

You can opt out of promotional emails at any time by using the unsubscribe link included in our emails. We may still send you non-promotional messages relating to your orders, account or customer service enquiries.

How we share personal information

We may share your personal information with trusted service providers who help us operate our business, including Shopify, payment processors, delivery partners, IT providers, analytics providers, marketing partners and customer support tools.

We may also disclose information where required by law, to protect our rights, to prevent fraud or security issues, or in connection with a business transaction such as a merger, sale or restructuring.

Shopify

Our store is powered by Shopify, which enables us to provide our online store and related services. Information submitted through our website may be transmitted to and processed by Shopify and its service providers.

Shopify may also process information about your interactions with our store and other merchants in order to provide, protect and improve its services.

Cookies & similar technologies

We may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our website, improve our services and support marketing or advertising activity.

Third-party websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, content or policies of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

Children’s privacy

Our services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can request deletion where appropriate.

Security & retention

We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide our services, maintain records, comply with legal obligations, resolve disputes and enforce our agreements and policies.

Your rights

Depending on where you live, you may have rights in relation to your personal information. These may include the right to access, know, correct, delete or receive a copy of the personal information we hold about you.

You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, or opt out of certain targeted advertising or marketing uses.

International transfers

We may transfer, store and process personal information outside the country where you live. Where required, we will rely on recognised transfer mechanisms, such as standard contractual clauses or equivalent safeguards.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal obligations or operational requirements. The updated version will be posted on this page.

Contact us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your rights, please contact us:

Parisa Jewellery
Email: contact@parisajewelry.co.uk
2308 Coventry Road, Solihull, Birmingham, B26 3JS, GB