Terms of Service

Overview

This website is operated by Parisa Jewellery. Throughout the site, the terms “we”, “us” and “our” refer to Parisa Jewellery.

By visiting our website, purchasing from us or using any part of our services, you agree to be bound by these Terms of Service, together with any additional policies referenced on our website, including our Privacy Policy, Shipping Policy and Returns & Refund Policy.

Eligibility & use of our website

By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree not to use our website or services for any unlawful, abusive, fraudulent or unauthorised purpose, including attempting to interfere with the security or operation of the website.

Accuracy of information

We make every effort to ensure that product descriptions, imagery, pricing, materials, colours and availability are presented as accurately as possible.

However, we do not guarantee that all information on the website will always be complete, current or error-free. Colours and product appearance may vary slightly depending on screen settings, lighting and device display.

Products & availability

All products are subject to availability. We reserve the right to discontinue, modify or limit products, collections, services or pricing at any time without notice.

We also reserve the right to limit quantities purchased per customer, household or order.

Orders & acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

We reserve the right to accept, refuse, limit or cancel any order at our discretion, including orders that appear to be fraudulent, unauthorised or in breach of these terms.

Your order is not confirmed until payment has been successfully processed and an order confirmation has been issued.

Pricing & payments

All prices displayed on our website are shown in GBP unless otherwise stated.

Prices, promotions and discounts may change at any time without notice.

By placing an order, you confirm that you are authorised to use the payment method provided.

Shipping & delivery

Delivery times provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by couriers, customs, incorrect delivery details, public holidays or circumstances outside our control.

Returns & exchanges

Returns, refunds and exchanges are handled in accordance with our Returns & Refund Policy.

We reserve the right to refuse returns that do not meet our return conditions, including items returned outside the return period or returned worn, damaged or incomplete.

Lifetime Colour Guarantee

Selected Parisa Jewellery pieces are covered by our Lifetime Colour Guarantee against fading under normal wear.

The guarantee does not cover accidental damage, breakage, scratches, misuse, improper care, lost items or damage caused by harsh chemicals or unauthorised repairs.

Intellectual property

All content on this website, including imagery, text, branding, graphics, product names, designs, logos, videos and layout, is owned by Parisa Jewellery or used with permission and is protected by intellectual property laws. You may not reproduce, distribute, modify or commercially use any content without prior written permission.

Limitation of liability

To the fullest extent permitted by law, Parisa Jewellery shall not be liable for indirect, incidental, consequential or special damages arising from the use of our website, products or services. Nothing in these Terms excludes liability where it would be unlawful to do so.

Changes to these terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted to this page.

Contact information

Questions about these Terms of Service may be sent to:

Parisa Jewellery
Email: contact@parisajewelry.co.uk
2308 Coventry Road, Solihull, Birmingham, B26 3JS, United Kingdom